Account holders
Open a ticket from the dashboard’s Support section. Every reply — yours or ours — lands on the same ticket thread, so the full history stays in one place. You can also reply straight from your email without opening the dashboard.
Everyone else
Not signed in, or don’t have an account yet? Use the contact form — no sign-in required. If you’re evaluating the platform, you can also book a consultation instead of writing in.
For the fastest answer
Include:
- What you were trying to do, and what happened instead.
- The deployment, domain, or resource name involved.
- Any error message or status code, copied exactly.
A ticket with those three things upfront usually skips a round of back-and-forth.
Related: reply to a ticket by email, book a consultation, contact.